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Terms of Service

Please read these terms carefully before using our services or purchasing our high-performance antenna products. Last updated: October 2023.

01 Acceptance of Terms

By accessing our website, requesting a quote, or purchasing products from JIAXIN Antenna, you agree to be bound by these Terms of Service.

These terms apply to all business-to-business (B2B) clients, including marine equipment purchasers, radio equipment suppliers, telecommunication operators, IoT companies, and military/government contractors worldwide.

02 Products and Services

We design, develop and manufacture high-performance antennas for global customers. Our comprehensive portfolio includes, but is not limited to:

  • VHF / UHF Antennas
  • GPS / GNSS Antennas
  • 4G / 5G & WiFi Antennas
  • Marine & Base Station Antennas

All products comply with international standards such as CE, RoHS, and FCC. Product specifications are subject to change without prior notice as part of our continuous R&D improvements.

03 Custom Antenna Solutions (OEM & ODM)

We provide professional custom antenna design and manufacturing services. When placing an OEM or ODM order, you have the flexibility to customize various specifications:

Technical Specs

Frequency range, gain requirements, VSWR, and radiation patterns.

Hardware Options

Connector types (SMA, BNC, TNC, N-type, etc.) and specific cable lengths.

Physical & Packaging

Size, shape, color, custom branding/logo, and specialized packaging for retail or industrial deployment.

Our R&D team will provide professional design and testing to ensure the best performance. Custom solutions may require a Minimum Order Quantity (MOQ) and a prototyping phase.

04 Pricing and Payment

As a manufacturer, all prices quoted are strictly B2B wholesale or custom manufacturing prices. Our mission is to provide customers with stable, efficient, and cost-effective solutions.

  • Prices are subject to change based on raw material costs and order volumes.
  • Payment terms will be clearly specified in the formal Proforma Invoice.
  • For OEM/ODM projects, a deposit is generally required before production begins, with the balance due prior to shipment.

05 Shipping and Delivery

We pride ourselves on fast sampling and delivery. Delivery timelines vary based on order size and customization complexity. Standard off-the-shelf antennas typically ship faster than fully bespoke engineering projects.

We ship worldwide and can coordinate with your preferred freight forwarder. The risk of loss or damage passes to the buyer upon delivery of the goods to the carrier.

06 Warranty and Quality Control

Our factory is equipped with advanced testing equipment and production lines to ensure strict quality control (QC). We warrant that our antennas will be free from defects in material and workmanship under normal use.

Our liability is limited to repairing or replacing defective products. We are not liable for incidental or consequential damages arising from the use of our products in critical systems without prior specific validation.

Questions about our terms?

Our dedicated technical support team is here to help with any inquiries regarding standard orders, custom solutions, or OEM/ODM partnerships.

Contact Support