Privacy Policy

1. Introduction

Welcome to JIAXIN Antenna ("we," "our," or "us"). As a professional antenna manufacturer serving global customers in telecommunications, automotive, marine, government, and industrial fields, we respect your privacy and are committed to protecting your personal and business data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including our OEM & ODM custom antenna solutions.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Business & Personal Data: Name, company name, job title, email address, phone number, and shipping/billing address when you request a quote, place an order, or contact our R&D team.
• Technical Specifications: Details regarding your custom antenna requirements (frequency range, gain, size, connector types like SMA, BNC, TNC, N-type) which may be tied to your business identity.
• Automatically Collected Data: IP address, browser type, operating system, and browsing behavior on our website to help us improve user experience.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Process and fulfill your orders for VHF/UHF, GPS, 4G/5G, WiFi, and Marine antennas.
• Communicate regarding OEM & ODM manufacturing, fast sampling, and technical support.
• Send you technical updates, product catalogs, and administrative information.
• Improve our website, product offerings, and customer service.
• Ensure compliance with international standards (CE, RoHS, FCC) and legal obligations.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your business or personal information to third parties. We may share information we have collected about you in certain situations:

Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as logistics partners (to ensure fast delivery) and payment processors.

Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

5. Data Security

We implement strict quality control not only in our factory production but also in our data management. We use administrative, technical, and physical security measures to help protect your personal and business information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies Policy

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. When you access our website, your personal information is not collected through the use of tracking technology. You can choose to accept or decline cookies through your browser settings, though this may prevent you from taking full advantage of the website.

7. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to update your information or request a custom antenna solution, please contact us at: